Rich Communication Services (RCS) are propelling business messaging into the future, improving upon SMS with a richer, more engaging experience.
RCS RCS – new
RCS – new
era of mobile
messaging
Powering marketing platform for businesses around the world:
RCS BUSINESS COMMUNICATION 
The future of communication is RCS
Multiple formats
Photo, video, or even audio? Communicate with your recipients in any way you choose.
Location sharing
Send users the addresses of the nearest stores or branches, guiding them straight to you.
Instant communication
Stay in touch with users around the clock using a chatbot, action buttons, and suggested replies.
24/7 Support
Surmount challenges with our top-notch support service, consistently prepared to help you.
RCS Channel Reach customers via
Reach customers via
a channel they’re already using
One of RCS’s main advantages is its accessibility. Users don’t have to download any apps or register with third parties. The entire interaction unfolds within the messaging apps native to Android and Microsoft devices.
Connect with your audience using a channel they already know to enhance customer journey, increase loyalty, reduce churn, and optimize revenue. RCS turns familiar channel into avenue for meaningful business-customer connections.
Rich media
Capture attention with unique content
RCS knows no limits! Send photos, videos, and even audio.
Location sharing
Meet customers’ needs proactively
Guide customers to your nearest store.
Suggested actions
Much more than just another chatbot
Drive sales, deliver exclusive offers, and maximize your marketing efforts.
Next-level technology
Elevate engagement
RCS Business Messaging (RBM) opens the door to elevated customer engagement through tailored and advanced communication scenarios. Capitalize on visually captivating, feature-rich mobile messages that take full advantage of smartphone capabilities, supporting a diverse range of media and features.
Picking up pace
World-class business communication
RCS Business Messaging offers a suite of rich features rivaling those of standalone messaging apps. These advanced messaging capabilities and interactive features lead to improved customer engagement. Explore a range of features that empower you to craft profound real-time experiences.
RCS IS UP NEXT
Why RCS is a great and growing
Rich Communication Services are available by default on all Android phones using the built-in Messages app by Google.
The channel is ready for even wider adoption by consumers and businesses alike, transcending networks and borders.
40%+ Of all smartphone users
Some European countries have already seen a 40-50% RCS adoption rate.
30sec Engagement rate
Users spend even up to 30 seconds on consuming RCS content.
100MB High quality content
RCS is a content-rich format including photos, videos, and image carousels.
24h Conversation window
RCS allows for a two-way brand-customer interaction over a 24h timeframe.
Testimonials
Don’t just take our words
If you really want to know why you should choose MessageFlow, don’t take it from us – hear straight from our customers.
We use the platform to send SMS and Mobile Push notifications both domestically and internationally with Support always on standby.
Vice President of the Board ING Bank Śląski confirms that it cooperation in the scope of the contract for the provision of services in the area of SMS sending of a marketing and information nature. When choosing the platform provider, we were mainly guided by the security of communication and the stability of the infrastructure.
CPO Wholesale Banking European Countries Efficiently overseeing our SMS campaigns, our collaborator guarantees timely execution, precise delivery, and thorough reporting.
Loyalty Program Coordinator The communication platform provides us with comprehensive SMS communication services at a very high level. Thanks to the individual approach to our needs, we were able to use ready-made solutions, as well as tailor-made solutions, which is a great help in the case of such a large organization as ours.
Director Of The Finance and Customer Service Department The Email and SMS communication infrastructure delivers outstanding overall performance, perfectly meeting our extensive marketing campaign needs.
Marketing Coordinator We have been using this platform continuously since 2011 to handle SMS campaigns. The tool is characterized by high quality of operation, it is distinguished by the speed of sending shipments, high level of deliverability and access to the Polish GSM infrastructure.
Director of Loyalty Program Our SMS provider has delivered uninterrupted, efficient service over 24 months, showing a flexible and customer-centered approach that aligns seamlessly with our operational needs.
Marketing Manager 