MessageFlow is the only SMS campaigns platform that combines enterprise-grade reliability with the ease of a modern, intuitive campaign builder. Manage all your business and marketing SMS communication in one powerful solution – from promotional campaigns and transactional messages to time-critical alerts.
SMS campaigns that deliver instantly and convert
100 M+
messages per month
< 3.5 s
average delivery time
6 M
messages per hour
79K active customers
Send SMS campaigns securely – at any scale
Launch high-performing SMS campaigns faster and more easily using an intuitive marketing dashboard, or automate your messaging by integrating the SMS API directly with your business systems. MessageFlow is a single, secure platform for both marketers and developers – expanding the reach of your SMS marketing, improving conversion rates, and delivering measurable business growth.
Scale your SMS marketing without losing control or quality. MessageFlow delivers promotional campaigns quickly, reliably, and exactly as planned – even at high volumes – so you can focus on what matters most: clicks, sales, and repeat customers.
Branded SMS (Sender ID)
Send messages using your brand name instead of a phone number. Recipients instantly recognize the sender, increasing open rates and reinforcing brand trust from the first interaction.
Two-way SMS (numeric)
Turn SMS into a true conversation channel. Let recipients reply to confirm appointments, complete NPS surveys, or start a dialogue exactly when it’s most relevant.
Smart Links & Tracking
Add Smart Links and track clicks, CTR, and conversions in real time. Measure the performance of every business SMS campaign, save characters in your messages, and quickly identify which communications actually drive sales.
One Inbox: SMS and email in one workspace
One Inbox brings SMS and email together in a single dashboard, keeping all conversations organized across channels. Fewer tools mean lower costs, better workflow management, and a consistent campaign experience instead of relying on multiple providers.
Hyper-personalization & SMS contact database
Create highly personalized messages using dynamic variables, custom fields, and a centralized contact database. Keep contact data automatically updated via API or imports — always ready for segmentation and automation.
Intuitive SMS campaign builder
MessageFlow’s SMS campaign builder guides you through the entire process: choosing the sender and audience, creating content, scheduling delivery, and setting up follow-ups. Reduce errors and launch campaigns quickly — and at scale.
Send large-scale business SMS directly from your systems using the MessageFlow SMS API. Production-ready endpoints, copy-paste code snippets, and enterprise-grade infrastructure let you deploy reliable messaging fast – so your team can focus on building product, not managing complexity.
Ready-to-use code snippets for popular languages
Built for high-volume, mission-critical use cases, the Push API delivers high availability and ultra-fast message delivery – even under peak load.
REST API for bulk and transactional SMS
A clean, JSON-based REST API with clear request and response formats simplifies integration, testing, and long-term maintenance – even in complex production systems.
API documentation and SMS delivery status tracking
Maintain full visibility and control over every message at every stage. MessageFlow provides direct access to comprehensive SMS API documentation along with real-time sending and delivery statuses.
Certified direct operator connections
Deliver messages without intermediaries or grey routes. Direct, certified operator connections ensure high deliverability, stability, and predictable delivery times.
MessageFlow Priority for OTP and critical alerts
MessageFlow Priority offers dedicated infrastructure and a separate queue for OTP, 2FA, and system alerts. When seconds matter, your business SMS messages are always processed first.
Scalable infrastructure for high volumes
Built for mass business SMS messaging and mission-critical workflows, MessageFlow supports millions of messages per day – without compromising security, performance, or compliance.
Guaranteed SMS delivery – at any scale, in any industry
MessageFlow is a communications platform that combines enterprise-grade reliability and security with the speed and simplicity of SaaS. We act as a long-term partner – not just an SMS service provider – supporting your SMS campaigns with hands-on expertise at every stage. From implementation and integration to continuous optimization, we help you get more value from every message you send.
Enterprise-grade bulk SMS delivery
Scale SMS communication without compromising quality, security, or brand reputation. MessageFlow delivers millions of messages per day through certified direct operator connections, high-throughput infrastructure, and active traffic protection powered by Shield 360.
SMS campaigns for eCommerce
Increase conversions and shorten the purchase journey with SMS campaigns that reach customers instantly. From promotions and transactional updates to abandoned cart reminders, personalized messaging and trackable links turn SMS marketing into a direct revenue driver.
SMS for finance and banking
Rely on business SMS messaging delivery built for regulated environments. MessageFlow Priority, ISO-certified processes, and platform-level compliance with NIS2 and DORA ensure data integrity, confidentiality, and dependable delivery – especially when timing is critical.
SMS for customer service
Deliver essential information exactly when customers expect it. Order updates, appointment confirmations, and reminders sent via SMS campaigns reduce inbound support volume and improve the overall customer experience.
SMS API for technical teams
Automate communication directly within your systems using a high-performance SMS API. MessageFlow enables fast implementation and large-scale delivery with full control, security, and compliance – even in complex production environments.
SMS marketing
Run SMS marketing campaigns that drive measurable results. Advanced segmentation, personalization, and real-time CTR and conversion analytics help you use SMS as a powerful channel alongside email and other marketing efforts.
How MessageFlow supports your SMS communication
MessageFlow is a communications platform that combines enterprise-grade reliability and security with the speed and simplicity of SaaS. We act as a long-term partner – not just an SMS service provider – supporting your SMS campaigns with hands-on expertise at every stage. From implementation and integration to continuous optimization, we help you get more value from every message you send.
Ensure maximum deliverability and protect your brand
Run business SMS messaging in a security-by-design environment built for trust and resilience. MessageFlow uses only certified operator connections and actively protects your traffic against abuse and fraud.
- Certified SMS routes
- Shield 360: anti-phishing and anti-spoofing protection
- Sender ID verification
Monitor SMS performance in real time
Make informed decisions with up-to-date delivery and engagement data. Track performance continuously to identify issues early and improve future campaigns.
- Real-time delivery statuses: Pending, Sent, Failed
- Click tracking for monitored links
- Fast detection of anomalies and delivery issues
Full control over delivery destinations
Make sure your messages reach only the countries where you do business. In the MessageFlow panel, you can disable countries outside your target market.
- One-click blocking of unwanted destinations
- Protection of your budget against artificial traffic (SMS pumping) from abroad
- Flexibility: manage the list of active countries and adjust it as your business grows
Stay compliant with GDPR and regulations
Manage recipient consent without manual database cleanup or compliance risk. MessageFlow supports SMS campaign compliance – even in highly regulated industries.
- Automatic opt-out handling
- Customizable unsubscribe pages
- GDPR-aligned SMS compliance and best practices
Scale SMS communication without risk
Support both SMS marketing campaigns and mission-critical messaging on one robust platform. MessageFlow is built for sustained, high-volume delivery.
- Millions of SMS messages delivered per day
- High throughput and delivery stability
- Infrastructure ready for growth and expansion
Reduce costs through channel consolidation
SMS is part of MessageFlow’s unified communication platform. By combining SMS with email, segmentation, and fallback logic, you simplify your stack and lower total costs.
- One provider, one contract, one CPaaS platform
- Economies of scale and improved pricing efficiency
- Ready for RCS and intelligent cross-channel messaging
Keep SMS campaign costs under control
Protect your budget from unexpected costs – even before sending an SMS. MessageFlow’s built-in message calculator and SMS debugger display all key parameters in real time.
- Preview the exact number of billable SMS messages before sending
- Warnings about special characters that increase message count
- Optimization of character limit usage
Strengthen your SMS communication with an omnichannel ecosystem
Maximize the impact of your messaging by making business SMS messaging a core part of your omnichannel strategy. With MessageFlow, you can seamlessly combine SMS with email, RCS, and behavioral data to create intelligent cross-channel journeys – where each channel complements the others and drives conversion at every stage of the customer lifecycle.
Increase visibility and engagement for your email campaigns by adding SMS as a smart follow-up channel. When a recipient doesn’t interact with an email within a defined timeframe, MessageFlow automatically triggers an SMS – ensuring your message is seen and encouraging timely action.
Discover EmailUse MessageFlow Segments and real-time behavioral signals – such as abandoned carts or inactivity – to send timely, personalized SMS campaigns. Reach customers with the right message at the moment they are most likely to convert.
Discover MessageFlow SegmentsSend rich, engaging RCS messages with images and carousels wherever supported. When a recipient’s device does not support RCS, you can automatically fall back to SMS – guaranteeing delivery without manual setup or added complexity.
Discover RCSSMS is fully integrated into MessageFlow’s unified communication ecosystem. Manage all channels from a single platform, simplify workflows, and maintain complete visibility and control over performance across the entire customer journey.
Ready to talk about SMS campaigns or SMS API?
Schedule a free consultation and see how SMS communication and a cross-channel strategy can support your business goals.
Why leading brands choose MessageFlow for SMS communication
We use the platform to send SMS and Mobile Push notifications both domestically and internationally with Support always on standby.
Vice President of the Board The Email and SMS communication infrastructure delivers outstanding overall performance, perfectly meeting our extensive marketing campaign needs.
Marketing Coordinator Frequently asked questions: SMS communication for businesses
Yes. MessageFlow gives you full control over where your messages can be delivered.
From your account settings, you can manually disable specific countries and restrict SMS traffic to your active markets only – for example, Poland and Germany. This ensures your campaigns reach the right audiences while reducing exposure to fraud, misrouting, and unexpected costs.
Business SMS messaging is a direct channel for reaching customers via text messages. It is commonly used for transactional notifications, operational updates, reminders, and highly effective marketing campaigns with instant reach.
SMS marketing involves sending personalized messages to recipients who have explicitly consented to be contacted. Thanks to high open rates and near-instant delivery, SMS is an effective channel for sales, promotions, and customer retention – especially when used as part of a cross-channel strategy alongside email and other channels.
Promotional SMS messages are used for marketing purposes, such as offers, discounts, and special campaigns, and require recipient consent. Transactional SMS messages deliver information related to a specific user action – such as order confirmations, OTP codes, or security alerts – and are sent automatically in response to system events.
Bulk SMS delivery involves sending large volumes of messages simultaneously through an SMS platform. MessageFlow supports audience segmentation, content personalization, real-time cost control, and delivery monitoring – both via the web dashboard and through the SMS API.
Business SMS deliverability depends on factors such as the quality of operator connections, correct sender identification (for example, a registered Sender ID), message content, and compliance with local regulations and operator anti-fraud policies. Messages may be blocked if operators detect spam or smishing content, unregistered Sender IDs, or traffic sent via so-called grey routes.
MessageFlow uses exclusively certified direct operator connections and brand-protection mechanisms (Shield 360) to minimize blocking risks and ensure consistently high deliverability.
SMS delivery delays are most often caused by factors outside the sender’s control, such as lack of network coverage or the recipient’s phone being switched off. In these cases, operators store the message and retry delivery once the device reconnects.
Delays may also occur during temporary network congestion, such as peak hours or periods of unusually high traffic. Less commonly, delays result from technical issues, numbering errors, or operator anti-spam filtering.
It is also important to distinguish between message delivery and delivery reporting. A “Pending” status does not always mean the SMS has not reached the recipient – often the message is already delivered, while the system is waiting for a delayed delivery report (DLR) from the operator.
MessageFlow’s infrastructure is monitored in real time and optimized for time-critical communication, enabling rapid issue detection and minimizing technical delays.
An SMS API allows businesses to automate sending and receiving messages directly from systems such as CRM platforms, e-commerce solutions, or mobile applications. Integration connects your system to the SMS platform, enabling messages to be triggered by specific business events.
MessageFlow provides a RESTful, JSON-based API with ready-to-use code snippets in multiple programming languages, allowing integration to be completed in minutes.
Yes. SMS is considered a highly secure channel, particularly for transactional notifications and authentication use cases.
MessageFlow further strengthens security through certified operator routes and advanced anti-phishing and anti-spoofing protections.
Shield 360 is MessageFlow’s proprietary SMS traffic-protection technology. It monitors messaging traffic in real time to detect and block phishing (smishing) attempts, malicious links, and sender impersonation (spoofing).
The solution operates through data exchange with leading security partners, including Google, CERT, NASK, Bitly, and PayPal.
Marketing SMS messages require recipient consent and must comply with GDPR and applicable local regulations. MessageFlow supports automatic opt-out handling, consent management, and compliant campaign execution in line with industry best practices.
When selecting an SMS service provider platform, it’s important to look beyond price and focus on deliverability, security, scalability, and integration capabilities. MessageFlow combines enterprise-grade infrastructure with SaaS simplicity, offering a unified ecosystem for SMS, email, and additional channels – without the need to manage multiple providers.